Certifications & Awards

Industry-Certified Experts in Restoration and Disaster Recovery

Capital Restoration Cleaning is a specialist division of Capital Facility Services, bringing the same high level of award‑winning service, rigorous systems, and trusted certifications to every disaster recovery, restoration, and cleaning project we undertake. Backed by over a decade of Institute of Inspection, Cleaning and Restoration (IICRC) accreditation, our technicians restore water, mould, fire, smoke, and odour damage using proven, globally recognised standards. As an IICRC‑certified company, we constantly invest in training, evolving techniques, and best practice tools so work is done safely, efficiently, and to the highest quality. We are IICRC certified in the following sectors:

To retain our certification, we commit to an ongoing program learning and development for our team of water and fire damage restorers, ensuring we keep up to date with the latest techniques, equipment and processes professionally used in the restoration and specialised cleaning industry.

Capital Restoration Cleaning is a division of Capital Facility Services (VIC) Pty Ltd and operates using an integrated management system that guides all aspects of our business in commercial cleaning, disaster recovery and restoration. Our aim is to continually improve what we do and to ensure customer satisfaction across our client base. Our ISO certification is proof of our commitment to excellence.

Our integrated management system includes our Quality, Environmental and OHS Management Systems, which have been independently audited and certified to the following standards:

Capital Facility Services is an active and highly regarded member of the Australian Specialised Cleaning and Restoration Industry Association (SCRIA).

We follow the high standards and have undertaken the specialised industry training required to become members of this active association governing the restoration and specialised cleaning industry across Australia. Our clients can be confident that we follow the customer focused SCRIA code of practice and can contact SCRIA direct if there is every any need for escalation.

Setting the Standard in Quality, Safety, and Environmental Responsibility

Operating under the umbrella of Capital Facility Services, we embrace a fully integrated management framework covering Quality, Environmental, and Occupational Health & Safety systems, all independently audited and certified to the following standards:

Membership with the Restoration Industry Association (RIA) ensures we adhere to current industry best practices and professional ethics, while Cm3 prequalification underscores our commitment to compliance and contractor reliability. Our aim is to continually improve what we do and to ensure customer satisfaction across our client base.

Award-Winning Service Backed by Proven Customer Satisfaction

Our credentials are reinforced by recognition in the Australian Achiever Awards, including being named VIC State Winner in 2025 for Building Repair & Restoration Services, and achieving a Highly Recommended status in Cleaning & Maintenance Services & Supplies—with customer satisfaction scores exceeding 95% in both categories.

At Capital Restoration Cleaning, our certifications and awards are more than credentials—they’re proof we deliver restoration, cleaning, and disaster recovery services you can trust, with care at every touchpoint.

What Our Clients Say

We had a black mould problem that was very concerning for our health. The capital restoration cleaning guys were efficient, friendly and they understood the sense of urgency with such a situation. Thank you guys for a great job, highly recommend to others.

I just wanted to say that Capital Restoration Cleaning are a good company, they are efficient and honest and know how to restore flooded carpet and fix water damage using professional water damage restoration techniques. They dried and restored our water damaged carpet in no time, so if you have any problems give them a call.

Our carpets were water damaged and Huss and Nick from Capital came to dry them out. They did everything fast and were pleasant to have in our home. They explained what would happen and gave us peace of mind that we could recover from the water damage situation we were in. Thanks guys.

A great effort by Capital has seen minimal damage in our home from a burst pipe in the bathroom. They got us to switch off the mains and came within an our with a plumber to sort it all out, Much appreciate your efforts Capital.

Thanks for assessing the mould problem in our home. We moved out temporarily while Capital Restoration Cleaning cut all the mould out. We are grateful to Capital for making our home safe again.

Has,Nick and Mat are all very reliable, honest and professional guys 🙂 Thanks for helping extracting water, drying my carpet and fixing the bedroom door lock. Really appreciate your wonderful work.

Positive: Professionalism, Punctuality, Quality, Value
Mould removed and water ingress issue identified and fixed. Thank you

Certifications & Awards

Industry-Certified Experts in Restoration and Disaster Recovery

Setting the Standard in Quality, Safety, and Environmental Responsibility

Award-Winning Service Backed by Proven Customer Satisfaction

What Our Clients Say

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1300 554 418